> ## Documentation Index
> Fetch the complete documentation index at: https://docs.flast.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Frequently Asked Questions

> Common questions about using Flast.

## Getting Started

<AccordionGroup>
  <Accordion title="How do I create an account?">
    Visit [flast.ai](https://flast.ai) and click Sign In. Enter your email address and verify with the code sent to your inbox. No password required.
  </Accordion>

  <Accordion title="Is Flast free to use?">
    Yes. New accounts start with 500 free credits per month. No credit card required. For more credits and advanced features, you can upgrade to Pro or Ultra.
  </Accordion>

  <Accordion title="What are credits and how do they work?">
    Credits are consumed when you use AI features. Different actions cost different amounts. Standard chat uses 1-5 credits, while image generation uses around 20 credits. Credits reset monthly.
  </Accordion>

  <Accordion title="Can I use Flast on mobile?">
    Yes. Flast works in any modern web browser on desktop, tablet, and mobile devices. There is no separate app to download.
  </Accordion>
</AccordionGroup>

## Features

<AccordionGroup>
  <Accordion title="What is Memory?">
    Memory is a personal knowledge base where you store information you want Flast to remember. Memories marked as "Always" are automatically included in every conversation. This helps Flast understand your context without you repeating information.
  </Accordion>

  <Accordion title="What are Personas?">
    Personas are different communication styles for Flast. You can choose a thoughtful companion, a brutally honest advisor, a coding expert, or other personalities. Each persona changes how Flast responds to you.
  </Accordion>

  <Accordion title="What tools are available?">
    Depending on your plan, you can use:

    * **Web Search**: Find current information online
    * **Image Generation**: Create images from text descriptions
    * **Audio Generation**: Convert text to speech with multiple voices
    * **Image Editing**: Transform and edit images
    * **Video Generation**: Create videos (Ultra plan)
    * **Intense Thinking**: Extended reasoning for complex problems
  </Accordion>

  <Accordion title="What is Playground?">
    Playground contains 30+ ready-made templates for common tasks. Browse templates for content creation, business planning, productivity, and more. Fill in the details and let Flast do the rest.
  </Accordion>

  <Accordion title="What are Artifacts?">
    Artifacts are documents, code, or websites you create with Flast. You can version them, edit them, and publish them to share with others.
  </Accordion>
</AccordionGroup>

## Account & Billing

<AccordionGroup>
  <Accordion title="How do I upgrade my plan?">
    Click on your profile in the sidebar, go to Settings, and select the Subscription tab. Choose Pro or Ultra and complete the checkout.
  </Accordion>

  <Accordion title="Can I cancel my subscription?">
    Yes. You can cancel anytime from your subscription settings. Access continues until the end of your billing period, then your account downgrades to the free Starter plan.
  </Accordion>

  <Accordion title="Are refunds available?">
    Subscription fees are generally non-refundable. Unused credits do not roll over to the next month. If you have a special circumstance, contact support.
  </Accordion>

  <Accordion title="How do I export my data?">
    Go to Settings and look for the data export option. You can download all your conversations, memories, and content as JSON files.
  </Accordion>

  <Accordion title="How do I delete my account?">
    In Settings, navigate to the account section and select Delete Account. This permanently removes all your data from our systems.
  </Accordion>
</AccordionGroup>

## Privacy & Security

<AccordionGroup>
  <Accordion title="Is my data private?">
    Yes. Your conversations and data are not shared with third parties for advertising or sold to anyone. We do not use your content to train AI models.
  </Accordion>

  <Accordion title="Where is my data stored?">
    Your data is stored in secure cloud databases with encryption. Files are stored in encrypted cloud storage with strict access controls.
  </Accordion>

  <Accordion title="Can I use Flast for sensitive information?">
    While we take security seriously, avoid sharing highly sensitive information like passwords, financial account numbers, or confidential business data in any AI tool.
  </Accordion>
</AccordionGroup>

## Troubleshooting

<AccordionGroup>
  <Accordion title="My messages are not sending">
    Check your internet connection. If the problem persists, try refreshing the page or clearing your browser cache. Make sure you have credits remaining.
  </Accordion>

  <Accordion title="I did not receive my verification email">
    Check your spam folder. If you still do not see it, try requesting a new code. Some email providers may delay delivery.
  </Accordion>

  <Accordion title="A feature is not working">
    First, check if the feature requires a paid plan. Some tools like image generation are only available on Pro and Ultra plans. If you have the right plan and still have issues, contact support.
  </Accordion>

  <Accordion title="How do I contact support?">
    Email us at [hey@flast.ai](mailto:hey@flast.ai). Include details about your issue and any error messages you see.
  </Accordion>
</AccordionGroup>

<Card title="Still have questions?" icon="envelope" href="mailto:hey@flast.ai">
  Contact our support team at [hey@flast.ai](mailto:hey@flast.ai)
</Card>